Health Services

Readiness / Managed Care

Consults / Referrals

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3627 / 3626

Benefits Counseling & AD Claims

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3892 / 3627

Includes Beneficiary Counseling and Assistance Coordinators (BCACs), Debt Collection
Assistance Officers (DCAOs), and Health Benefits Advisors (HBAs)
E-mail: usarmy.polk.medcom-bjach.list.bcacdcao@mail.mil

TRICARE Prime Travel Benefit Coordinator (Retirees and Dependents)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3597
E-mail: usarmy.polk.medcom-bjach.list.managed-care-prime-travel@mail.mil

Shuttle Coordinator (Active Duty Travelers)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3710
E-mail: usarmy.polk.medcom-bjach.list.managed-care-active-duty-travel@mail.mil

Contact Us

Location

Room 1350, 1st Floor of the hospital (Bldg. 285)

Hours

Mon - Fri: 0800-1630

Phone

(337) 531-3627 / 3626
Don't forget to keep your family's information up-to-date in DEERS.