About Us

Contact Us

Need Help?

If you have a medical emergency, please call 911 or contact your local hospital right away.

Customer Service 

Patient Advocate 

Phone Number: 337-531-3628
Email Address: usarmy.johnson.medcom-bjach.list-advocate@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer 

Phone Number: (337) 531-3627 / 3626
Email Address: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Interactive Customer Evaluation (ICE) 

Click the image below to submit an ICE complement or complaint.


Other numbers:

  • BJACH General Hospital Information, 337-531-3118/3119
  • Public Affairs Officer (PAO), 337-531-3111
  • Prescription Refills, 337-531-DRUG (3784)
  • Veterans Suicide Prevention Hotline, 800-273-TALK (8255)
  • National Suicide Prevention Hotline, 800-SUICIDE (784-2433)
  • U.S Army Wounded Soldier & Family Hotline, 800-984-8523
  • Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury, 866-966-1020
  • Deployment Health Clinical Center, 800-796-9699
  • Navy Safe Harbor-Severely Injured Support, 877-746-8563
  • Military One Source, 800-342-9647
  • The Army Medical Department values your feedback. Members of the public with questions about the Army Medical Department headquarters should contact: OTSGWebPublisher@amedd.army.mil.
  • For issues related to the functionality of the BJACH Web site,
  • contact: usarmy.johnson.medcom-bjach.mbx.webmaster@health.mil.
NOTE: For security reasons do not transmit social security numbers or dates of birth in initial email contacts.
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