For your cyber safety, only use official websites.

The official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.mil.

It is a secure website for 24/7 access to your personal health information.
 
Websites referencing the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not .mil domain are not official or affiliated with the DoD or Military Health System.

If you have questions about the MHS GENESIS Patient Portal, call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit https://patientportal.mhsgenesis.health.mil.

Health Services

Pharmacy

Pharmacy Refill Procedures

Pharmacy

 All refills are mandatory call-in or requested through MHS Genisis Patient Portal. The number for the automated refill call line is, (337) 386-1386. Refills requested through the automated system will be available for pick-up at the BJACH main pharmacy 48 hours after your telephonic request. Allow one additional day for refill processing if your request is made within 48 hours of a Federal Holiday. We appreciate your patience!

For Healthcare Providers

Contact Us

Hours

Monday-Friday: 8:00 a.m. to 5:00 p.m.
Last ticket drawn at 4:30 p.m.
Weekends and Federal Holidays: Closed

Phone

Outpatient Pharmacy
(337) 531-8090
Pharmacy Refill 
(337) 386-1386
Outpatient Pharmacy Fax
(337) 653-2441
Don't forget to keep your family's information up to date in DEERS!