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All refills are mandatory call-in or requested through MHS Genisis Patient Portal. The number for the automated refill call line is, 337-386-1386. Refills requested through the automated system will be available for pick-up at the BJACH main pharmacy 48 hours after your telephonic request. Allow one additional day for refill processing if your request is made within 48 hours of a Federal Holiday. We appreciate your patience!