For your cyber safety, only use official websites.

The official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.mil.

It is a secure website for 24/7 access to your personal health information.
 
Websites referencing the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not .mil domain are not official or affiliated with the DoD or Military Health System.

If you have questions about the MHS GENESIS Patient Portal, call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit
https://patientportal.mhsgenesis.health.mil.

Health Services

Audiology Clinic

Bayne-Jones Army Community Hosptial’s Audiology Clinic provides audiologic assessment, diagnosis, treatment, and hearing health education for active duty service members, retirees and dependents. Services provided include comprehensive diagnostic hearing testing, hearing aid evaluations and fittings, tinnitus evaluation and management, vestibular (dizzy) evaluations and rehabilitation therapy.

Retiree At-Cost Hearing Aid Program (RACHAP)

BJACH’s Audiology Clinic is pleased to offer the RACHAP program for all retired service members. Retirees from active duty, Guard and Reserve units who have hearing loss and/or tinnitus are eligible to participate in this program. Retired commissioned officers of the US Public Health Service are also eligible for this, under certain conditions.

The RACHAP program offers the most advanced digital hearing aids on the market at a significantly reduced cost! Exact costs are dependent on hearing aid style and advanced technology, and are always subject to change.

Travel costs are at the expense of the participant and typically 3-4 appointments can be expected to complete the process. Requirements include a diagnostic audiologic evaluation (to take place at the BJACH audiology clinic), medical clearance obtained by ENT physician, hearing aid evaluation/order, hearing aid fitting and follow-up appointments.

Please contact our clinic today for more information regarding this program!

Veteran Assisted Listening Device Program (VALD)

To improve the quality of life in addition to hearing aids, the VALD offers a discount to all veterans and their family members for assistive listening devices. Some of these devices include personal amplifiers and TV listening devices.

Army Hearing Program

For information regarding the Army Hearing Program, hearing conservation or MEDPROS/ hearing readiness, please visit the Army Hearing Program webpage located under the Department of Preventive Medicine.

Contact Us

Location

1st Floor of the hospital (Bldg. 285)
EENT Clinic

Hours

Monday - Friday 8 a.m. - 4:30 p.m.

Phone

337-531-3276 or 337-531-3277

Don't forget to keep your family's information up to date in DEERS!