For your cyber safety, only use official websites.

The official MHS GENESIS Patient Portal is accessible at https://patientportal.mhsgenesis.health.mil.

It is a secure website for 24/7 access to your personal health information.
 
Websites referencing the MHS GENESIS Patient Portal or other information about MHS GENESIS that are not .mil domain are not official or affiliated with the DoD or Military Health System.

If you have questions about the MHS GENESIS Patient Portal, call the Defense Health Agency Global Service Center at 800-600-9332 or DSN 312-838-3000, available 24/7 or visit https://patientportal.mhsgenesis.health.mil.

Health Services

Readiness / Managed Care

Consults / Referrals

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3627 / 3626

Benefits Counseling & AD Claims

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3892 / 3627

Includes Beneficiary Counseling and Assistance Coordinators (BCACs), Debt Collection
Assistance Officers (DCAOs), and Health Benefits Advisors (HBAs)
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

TRICARE Prime Travel Benefit Coordinator (Retirees and Dependents)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3597
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Shuttle Coordinator (Active Duty Travelers)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3710
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Contact Us

Location

Room 1350, 1st Floor of the hospital (Bldg. 285)

Hours

Mon - Fri: 0800-1630

Phone

(337) 531-3627 / 3626
Don't forget to keep your family's information up to date in DEERS!