Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024. If you don’t take action, you’ll risk getting disenrolled. Learn more.

Health Services

Readiness / Managed Care

Consults / Referrals

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3627 / 3626

Benefits Counseling & AD Claims

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3892 / 3627

Includes Beneficiary Counseling and Assistance Coordinators (BCACs), Debt Collection
Assistance Officers (DCAOs), and Health Benefits Advisors (HBAs)
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

TRICARE Prime Travel Benefit Coordinator (Retirees and Dependents)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3597
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Shuttle Coordinator (Active Duty Travelers)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3710
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Contact Us

Location

Room 1350, 1st Floor of the hospital (Bldg. 285)

Hours

Mon - Fri: 0800-1630

Phone

(337) 531-3627 / 3626
Don't forget to keep your family's information up to date in DEERS!