Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More.
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Readiness / Managed Care

Consults / Referrals

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3627 / 3626

Benefits Counseling & AD Claims

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: (337) 531-3892 / 3627

Includes Beneficiary Counseling and Assistance Coordinators (BCACs), Debt Collection
Assistance Officers (DCAOs), and Health Benefits Advisors (HBAs)
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

TRICARE Prime Travel Benefit Coordinator (Retirees and Dependents)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3597
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Shuttle Coordinator (Active Duty Travelers)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: (337) 531-3710
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Contact Us

Location

Room 1350, 1st Floor of the hospital (Bldg. 285)

Hours

Mon - Fri: 0800-1630

Phone

(337) 531-3627 / 3626
Don't forget to keep your family's information up to date in DEERS!