Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.
Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About The Referral Approval Waiver. Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Readiness / Managed Care

Consults / Referrals

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: 726-780-2315 or 726-780-2314

Benefits Counseling & AD Claims

Hours of Operation: Monday - Friday: 0800-1630
Point of Contact: 726-780-2423 or 726-780-2315

Includes Beneficiary Counseling and Assistance Coordinators (BCACs), Debt Collection
Assistance Officers (DCAOs), and Health Benefits Advisors (HBAs)
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

TRICARE Prime Travel Benefit Coordinator (Retirees and Dependents)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: 726-780-2306
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Shuttle Coordinator (Active Duty Travelers)

Hours of Operation: Monday - Friday: 0800-1630.
Point of Contact: 726-780-2341
E-mail: dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Contact Us

Location

Room 1350, 1st Floor of the hospital (Bldg. 285)

Hours

Mon - Fri: 0800-1630

Phone

726-780-2315 or 726-780-2314 
Don't forget to keep your family's information up to date in DEERS!