Patient Resources

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Chaperone Policy

Your well-being is our top priority. Every patient — and every health care professional — has the right to request a chaperone during a medical examination.

What Are Chaperones?

Chaperones are staff available to support you during any physical exam, medical visit, or dental visit. They ensure a safe, respectful, and professional environment for patients and providers.

You’re Empowered to Ask

Your safety and comfort come first. If you would like a chaperone at any time, please inform a member of the medical team. Health care staff must offer you a chaperone before performing a
sensitive exam.

What Does a Chaperone Provide?

Throughout your visit, chaperones help ensure your:
  • Privacy during exams and procedures
  • Safety by serving as an added layer of support
  • Respect throughout the experience
Their role is to help you feel informed, safe, and supported fr

Contact Us

Patient Advocate:
726-780-2443
usarmy.johnson.medcom-bjach.list.patient-advocate@health.mil

BCAC/DCAO:
726-780-2442 or 726-780-2441
dha.johnson.Bayne-Jones-ACH.mbx.managed-care@health.mil

Hours

Patient Advocate:
Monday-Friday
8 a.m. to 4 p.m.

BCAC/DCAO:
Monday-Friday
8 a.m. to 4:30 p.m. 

Location:

Patient Advocate:
Building 285, Room 3654

BCAC/DCAO:
Room 1350, 1st Floor of the hospital (Bldg. 285)

Don't forget to keep your family's information up to date in DEERS!