Frequently Asked Questions (FAQs)

If you are an Army family member with an emergency requirement to reach a soldier-relative, contact your local chapter of the American Red Cross for assistance. We are prohibited by law and/or regulation from providing addresses, phone numbers or e-mail addresses for active-duty, Reserve or National Guard medical command personnel, retirees who served with the Army Medical Department, or for other personnel or retirees.

You may be able to locate individuals through the Whitepages or Google Person Finder Search, which are free Internet locator services.

Access information about joining the Army Healthcare Team at U.S. Army Recruiting Command. Information on each Army corps (Dental, Medical, Medical Service, Medical Specialist, Nurse and Veterinary) and points of contact are given there.
 

Check the Army Medicine Home, which provides information for many regional Medical Facilities. If an address and phone number are not available for the specific facility you need, contact the appropriate Regional Medical Command for help.

Information is available at the DOD Smallpox Vaccination Program.
 

Information is available at the DOD Anthrax Vaccine Immunization Program.

Requests for medical records of care in a U.S. Army medical treatment facility vary according to your circumstances. Refer to the National Personnel Records Center.

Birth certificates are not part of the medical record.

• If you were born in the United States, your state of birth maintains these records. Check the Web site of that state or the state government pages of a local phone book for information on vital statistics.

• If you were born overseas in a military facility to at least one parent with U.S. citizenship, the U.S. Department of State should have a record of your birth. Visit the State Department for full information on how to make your request, what information to include and payment of associated fees.

The new "Gifts to Army" Web site is not intended to solicit contributions but to provide the American public with information on methods by which citizens, organizations, and corporations can contribute cash or goods and services to benefit Soldiers and their Families. This Web site will provide the public an online resource to answer the question: "How can I help?". The Army Gift Program.
 

Contact the BJACH Web Master by email, usarmy.polk.medcom-bjach.mbx.webmaster@mail.mil