Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Welcome to Bayne-Jones Army Community Hospital Health Services

Bayne-Jones Community Hospital provides quality, compassionate, and accessible health care to soldiers, families, retirees, and our Community while supporting and enabling JRTC operations, assisting Soldiers in transition through the healing process, and ensuring the deployability and medical readiness of Soldiers assigned to the JRTC and Fort Polk. We’re committed to operational readiness, outstanding customer service, and world-class health care delivery for our beneficiaries.

Contact Us

Location

1585 3rd St.
Fort Polk, LA 71459

Hours

Monday - Friday
7:00 a.m. - 4:00 p.m.

Telephone Number(s)

Appointment Line

726-780-2175

Cancellation Line

726-780-2175 and choose option #2

Don't forget to keep your family's information up to date in DEERS!