Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

News & Gallery

Articles

Hospital Happenings

Aug. 11, 2025

Challenged, Tested, Triumphant: BJACH Soldiers Earn EFMB

Two Soldiers from Bayne-Jones Army Community Hospital became part of a small community of highly skilled Army medical professionals Aug. 11, earning the Expert Field Medical Badge during the Expert Infantry, Soldier and Field Medical Badge testing event hosted by the 3rd Brigade Combat Team, 10th Mountain Division at the Joint Readiness Training Center and Fort Polk.

July 31, 2025

Referral process changes at BJACH: Here’s what Fort Polk Families need to know

Bayne-Jones Army Community Hospital is encouraging beneficiaries to take greater ownership of their healthcare with a new digital process for managing off-post specialty referrals. As of June 9, all referrals are now processed through the TriWest Patient Portal, giving patients faster access to authorizations and the freedom to select their own provider.

July 30, 2025

Military, VA Leaders Meet to Strengthen Health Care Access in Central Louisiana

Leaders from Bayne-Jones Army Community Hospital and the Alexandria VA Health Care System met July 18 to explore opportunities for collaboration aimed at improving access to care for veterans and active duty service members across Central Louisiana.

July 16, 2025

BJACH nurse recognized as DHA Civilian of the Quarter

Cyndi Boone, a registered nurse at Bayne-Jones Army Community Hospital, was recognized as the Defense Health Agency Civilian of the Quarter during a monthly awards ceremony July 3 at the Joint Readiness Training Center and Fort Polk.

July 9, 2025

Nationally certified: BJACH radiology specialist earns professional credential

Spc. Johnny Rainwater, a radiology specialist assigned to Bayne-Jones Army Community Hospital, passed the American Registry of Radiologic Technologists exam on July 2 in Shreveport—earning a nationally recognized credential that supports military medical readiness and aligns with civilian professional standards.

July 1, 2025

Tiny needles, big relief: Certified BJACH providers bring battlefield acupuncture to patients

Bayne-Jones Army Community Hospital is spotlighting battlefield acupuncture, a fast-acting, medication-free ear acupuncture protocol used to treat chronic pain, migraines, anxiety and stress.

June 27, 2025

BJACH Medic Answers Midnight Call: Staff Sgt. Helton Responds When Tornado Slams Hometown

For Staff Sgt. Jack Helton, a weekend at his parents’ house in London, Kentucky, was supposed to be a break from the demands of recruiting school at Fort Knox, just two hours away. Instead, an EF-4 tornado became a defining moment that tested the core of his character and reaffirmed his calling to serve — not just in uniform, but as a human being.

June 12, 2025

Change of command marks new chapter at BJACH

In a ceremony steeped in Army tradition and heartfelt reflection, Col. Patrick W. Miller assumed command of Bayne-Jones Army Community Hospital on June 11 at the Bayou Theater. He succeeds Col. Alisa R. Wilma, who led the hospital for the past two years.

June 5, 2025

Science, Service and Simulations: Soldiers Inspire Students at Louisiana FFA Convention

Curious crowds gathered around swabs, microscopes and a simulated military working dog as two young Soldiers stationed at Fort Johnson offered a hands-on glimpse into Army veterinary careers during the 96th Louisiana National FFA Organization Convention, held June 2–3 at the Randolph Riverfront Center and the historic Hotel Bentley.

June 2, 2025

The Deep End: A Soldier’s Leap Toward Purpose and Possibility

Spc. Jordan Bowman never expected that a fear he carried since childhood would be the key to unlocking a journey of self-discovery, strength and purpose.

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